About TWENTY TWENTY
Twenty Twenty is the marketplace growth partner behind Australia’s most exciting consumer brands. From listing strategy to inventory health, our team ensures clients win the Buy Box and scale organically on Amazon. We’re seeking a meticulous Amazon Retail Specialist to own listings, troubleshoot issues, and drive client success.
WHAT YOU’LL DO
- Create, optimise and maintain product listings, including titles, bullet points, backend keywords and images.
- Manage flat-file uploads and bulk edits to keep catalogues accurate and up-to-date.
- Monitor account health metrics (stranded inventory, suppressed listings, buy box percentage) and resolve issues promptly.
- Plan and deploy organic growth tactics: promotions, coupons, Subscribe & Save, and A+ Content/Brand Store refreshes.
- Analyse performance data (sessions, conversion rate, sales) and recommend process improvements to your Account Manager.
- Document SOP enhancements and share best practices with the team.
MUST-HAVES
- Minimum 2 years’ hands-on experience with Amazon Seller Central or Vendor Central.
- Strong command of flat files, Excel formulas and bulk-upload processes.
- Deep understanding of Amazon’s organic ranking factors and policy guidelines.
- Excellent English (written & spoken) for clear team collaboration.
- Reliable 50 Mbps+ internet and backup power solution.
NICE-TO-HAVES
- Experience with A+ Content, Brand Stores or storefront strategy.
- Familiarity with inventory-forecasting tools and FBA processes.
- Basic image-editing skills (Canva, Photoshop) for quick listing tweaks.
- Knowledge of additional marketplaces (eBay, Walmart, etc.).
WHY YOU’LL LOVE WORKING HERE
- Competitive base salary (USD/AUD) plus a performance bonus tied to listing accuracy and turnaround.
- Remote-first culture—work where you’re most productive, with a 9 am – 6 pm AEST overlap (45 min lunch).
- Access to advanced training, an SOP library and paid certifications.
- Opportunity to grow within the company.
- Collaborative team environment with regular knowledge-shares.
HOW TO APPLY
- Email hello@20twenty.com.au with the subject “Amazon Retail Specialist – [Your Name]”.
- Attach your CV and a brief paragraph on one organic-listing challenge you solved.
- In your email, confirm:
- Expected monthly rate (USD)
- Internet speed and backup-power plan
- Earliest start date
- How would you rate yourself 1-10 (10 being Super Expert)
- Seller Central:
- Vendor Central:
- Technical Troubleshooting:
- Working with flat files:
- Optimizing products SEO for Amazon:
- Reporting and Insights:
- Strategy and recommendations: